Skip to main content

Do You Have a Question, Comment or Suggestion?

If so, we want to hear from you.

Phone Numbers

Nurse Advice Line

1-800-581-9952
24 hours a day, 7 days a week


Medicare Members

WellCare Medicare
Current Members: 1-833-444-9088
Prospective Members: 1-866-245-4143
(TTY 711)
10/01 - 03/31: Monday–Sunday, 8 a.m. to 8 p.m.
04/01 - 09/30: Monday–Friday, 8 a.m. to 8 p.m
.


WellCare Medicare Duals Special Needs Plans
Current Members: 1-833-444-9089
Prospective Members: 1-866-245-4143
(TTY 711)
10/01 - 03/31: Monday–Sunday, 8 a.m. to 8 p.m.
04/01 - 09/30: Monday–Friday, 8 a.m. to 8 p.m
.


City of Houston Group Retirees (HMO)
Current Members: 1-866-230-2513
Prospective Members 1-866-556-4607
(TTY 711)
10/01 - 03/31: Monday–Sunday, 8 a.m. to 8 p.m.
04/01 - 09/30: Monday–Friday, 8 a.m. to 8 p.m
.


Medicare Prescription Drug Plan (PDP)

WellCare Classic, Extra, Value Script and Wellness Rx
Current Members: 1-888-550-5252
Prospective Members:1-888-293-5151
(TTY 711)
10/01 - 03/31: Monday–Sunday, 8 a.m. to 8 p.m.
04/01 - 09/30: Monday–Friday, 8 a.m. to 8 p.m
.


Medicare Rx Saver, Medicare Rx Select
and Medicare Rx Value Plus
Current Members: 1-833-207-4241
Prospective Members: 1-888-293-5151
(TTY 711)
10/01 - 03/31: Monday–Sunday, 8 a.m. to 8 p.m.
04/01 - 09/30: Monday–Friday, 8 a.m. to 8 p.m
.


Medicare Providers

1-855-538-0454

Medicare PDP Providers

1-888-550-5252

Return to top


Mailing Addresses

General Mailing Address

WellCare Health Plans
P.O. Box 31370
Tampa, FL 33631

Please direct any legal matters to Centene Plaza, 7700 Forsyth Boulevard, St. Louis, MO 63105.

Return to top

Global Headquarters

Centene Plaza
7700 Forsyth Boulevard
St. Louis, MO 63105
Get Directions
Y0070_WCM_64252E Last Updated On: 10/1/2020