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UAM Migration

Effective Jan. 1, 2019, Universal American (UAM) has integrated into WellCare Health Plans, Inc. systems and platforms.   You can review all communications and required changes related to the integration here.

Authorization Lookup Tool

Beginning Jan.1, 2019, providers can navigate to the Providers section in the Main Menu at the top of every page to find the Authorization Lookup Tool.

Secure Provider Portal

Our all-new provider portal is here. You have access to a portal that streamlines your work, keeps you up-to-date more than ever before and provides critical information. We have a variety of video training available so you can learn about all the features available.

View Highlights of the New Portal:

UAM Migration Documents

Get detailed health plan information on important topics such as coverage procedures and policies.

Contains key phone numbers and information on claims, appeals and more.

Effective Jan. 1, 2019, Universal American (UAM) will integrate into WellCare Health Plans, Inc. systems and platforms. You can review all communications and required changes related to the integration on

For best continuity of care during this transition, we ask that you please review the following transition guidelines.

The health plans listed in the grid below transition to continue serving New York, Maine and Texas Medicare members.

WellCare collaborates with specialty benefits manager HealthHelp to administer the quality review process.

WellCare Health Plans, Inc. collaborates with eviCore (CareCore National) on prior authorization for certain outpatient procedures.

Provider Portal Training Guides

This role lets you control all activity within the self-service provider portal as it pertains to your contract with WellCare.

The new provider portal has roles to accommodate different job functions in provider offices. Each role allows users to access a designated set of tools and features in the portal.

Provider Portal Reference Guide

To register (get a username and password), please visit the account registration page.


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Last Updated On: 1/24/2019