Contact Us

Do you have questions about your Generations Healthcare HMO plan?

We're happy to help. Contact us at:

• 1-866-547-3060, 8:00 a.m. to 8:00 p.m. in your local time zone (TTY users call 1-800-958-2692) 7 days a week.
• Generations Healthcare
  P.O. Box 740949
  Houston, Texas 77274

Fraud, Waste, and Abuse Contact

To report suspected fraud, waste, and abuse, you can contact us in one of the following ways:

• Call the Fraud, Waste, and Abuse Hotline: 1-866-684-0595, 24 hours a day/ 7 days a week
• Email: Fraud@UniversalAmerican.com   
• In writing:

  Universal American
  Special Investigation Unit
  PO Box 744921
  Houston, TX 77274

All communications are confidential and may be anonymous. For more information, please visit the Fraud, Waste, and Abuse section of the website.